Originals by Betsy Platt
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Good to know
Frequently Asked
Questions
Fabrics, custom orders, care, shipping — answers to the questions I hear most often.
Where do you get your fabric?
What kind of custom items do you make?
What materials do you use in your bags and accessories?
Do your bags have interior pockets or compartments?
What are the dimensions of each item?
Are your items one-of-a-kind?
Can I request a custom fabric or size?
Where do you get your ideas from?
What is the return policy?
How should I care for my accessory?
Are your items machine washable?
Do you make accessories for kids or men?
Will my phone, water bottle, or tablet fit in your bags?
Can I shop in person?
Can I order online and pick up at an event?
Where do you ship from?
Do you offer local pickup?
